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Frequently Asked Questions

Why are there fees to charge at the stations?
 
Fairly priced fees allow wide placement of Blink charging stations, cover operational costs for commercial hosts and help influence consumer behavior to optimize the grid. These fees support a stronger customer experience that includes mapping, directions, and charging notifications. Not only do these fees ensure publicly available chargers are properly maintained, but they also provide incentives for users to move out of a parking space when they are done charging their EV. For businesses, the fees offer the opportunity to recoup ongoing operational costs and ensure that consumers and EV drivers that need it most use the space.
 
Why do we need commercial infrastructure?

Commercial infrastructure (a network of smart charging stations) provides EV drivers convenience and freedom. Range is extended - you can take longer trips knowing you'll be able to charge along the way. Easy access to commercial charging stations gives urbanites and apartment dwellers - who may not be able to have a home charger - the freedom to join the EV movement. As a company, we believe a self-sufficient electric vehicle industry is key to the freedom and security of the United States. A newer, cleaner, more advanced way to drive enhances our local communities.
 
What is the fee to charge at a Blink Level 2 station?

We are a proponent of kWh pricing because it is usage-based and EV drivers pay fees based on the actual amount of power consumed during the charging session rather than the amount of time that the car is plugged into the station. Certain states permit kWh pricing. In the applicable states, fees for Level 2 EV charging stations owned by Blink and operated on the Blink Network range from $0.39 to $0.79 per kWh, depending on the state and individual’s membership status. In states where pricing by kWh is not permitted, time-based charging fees for Level 2 charging stations owned by Blink and operated on the Blink Network range from $0.04 to $0.06 per minute, depending on membership status. Time-based charging fees are rounded up to the nearest 30-second interval. 
 

State Blink Member  Blink Guest
California $0.49/kWh $0.59/kWh
Colorado $0.39/kWh $0.49/kWh
District of Columbia $0.45/kWh $0.55/kWh
Florida $0.39/kWh $0.49/kWh
Hawaii $0.69/kWh $0.79/kWh
Illinois $0.39/kWh $0.49/kWh
Maryland $0.45/kWh $0.55/kWh
Massachusetts $0.49/kWh $0.59/kWh
Minnesota $0.39/kWh $0.49/kWh
New York $0.49/kWh $0.59/kWh
Oregon $0.39/kWh $0.49/kWh
Pennsylvania $0.39/kWh $0.49/kWh
Utah $0.39/kWh $0.49/kWh
Virginia $0.39/kWh $0.49/kWh
Washington $0.39/kWh $0.49/kWh
All Other States $0.04/min $0.06/min


Download the free Blink mobile app to receive SMS/email messages to alert you when your charge has completed so you can disconnect your vehicle and avoid any excess fees.

What is the fee to charge at a Blink DC Fast Charger?
 

State Member Rates Guest Rates
California $0.59/kWh $0.69/kWh
Pennsylvania $0.49/kWh $0.59/kWh
Oregon $0.49/kWh $0.59/kWh
Washington $0.49/kWh $0.59/kWh
All Other States $6.99/session $9.99/session 

 

What types of costs do the fees cover?
 
Commercial locations often have different rate structures than residential buildings. The operational costs covered by these fees include energy costs and transactional costs connected with security, connectivity, notifications, and overall network costs.

How do I locate a Blink charging station?

You can locate and check real-time status of our stations either on our BlinkMap or with our BlinkApp for iOS and Android devices. You can also view the status of your charging session on the BlinkApp.

How do payments work at public Blink chargers?
 
Drivers can access and initiate charging sessions at public Blink EV chargers via the Blink Mobile App, Blink InCard, or a Blink Code.

1. Once you locate and select the Blink EV charging station on the Blink App, you have multiple options for beginning the charging session, including signing into your Blink Member account or continuing as a Blink Guest and entering your credit card information directly into the App. The updated version of the Blink App is currently available on Google Play for Android devices and on the App Store for iOS devices.

2. Tap your Blink InCard on the charger and follow the instructions on the screen. Your Blink InCard is associated with your Blink Member account and payment information. Drivers can receive or request a free Blink InCard by becoming a Blink Member.

3. A Blink Code can be generated via the Blink Mobile App, at BlinkCode.com, or by calling Customer Support. If you're a  Blink Member, you can also login to your Membership Portal and click "My Blink Codes." Use your generated Blink Code at any Blink charger by selecting, "Not a Member? Charge as a Blink Guest," then follow on-screen instructions to begin charging. If you're not a Blink Member, you can still charge at one of our public chargers. Just purchase a single use Blink Guest Code with your mobile phone, tablet, or computer.

As a benefit to our Blink Members, you do not have to make a deposit before using the Blink Network. To keep everything simple, we bill you on the last day of the month, unless you reach a balance of $100. In that case, we will bill you immediately.

 *Please be advised that in order to create a Blink Member account or Blink Guest code, a $1.00 or $5.00 authorization fee will display on the credit card account provided. This is for authorization purposes only. Fees will not actually be charged to your account until you use a station.*

Do I have to be a Blink member to use the Blink chargers

Anyone can charge at a Blink station, no membership required. If you are not a registered member, payment can be made using Blink Guest code, which can be accessed using any mobile device or the Blink Mobile App.

Will I need to pay a fee for my residential Blink unit?

No. Your residential Blink unit is tied to your home utility bill. This is a relationship between you and your utility. Fees only apply to commercial Blink chargers that are available in commercial or publicly available areas.

What is your refund policy?

You can view our refund policy here.

Are there any current incentives or rebates for purchase of a charging station?

To learn about local and federal tax incentives that are currently available, please visit the Incentives page of our website.

Have a specific location where you'd like to charge your EV?

Please fill out the following form and we'll contact the property owner/manager to discuss installing an EV Charging station.

http://www.carcharging.com/suggest-location/

What should I do when a charging station is blocked by a gasoline-powered car?

While driving an electric vehicle is becoming more popular, not everyone may be aware of some of the common EV charging courtesies. To help educate other drivers that may be parked in or blocking an EV charging station, Blink offers Courtesy Notices that you can print and provide to a driver or place on a parked car as necessary.

Download our Blink Courtesy Notices.

"No Charge To Charge", "ChargeUp", and "EZ-Charge" questions

For questions about Nissan's "No Charge to Charge" program, Kia's "ChargeUp" program, and "EZ-Charge", please visit the EZ-Charge website.